Frequently asked questions

Need an answer without the wait? Find answers to commonly-asked questions here.

Common questions

Communication consulting

Presentations

Speaker coaching

Training and workshops

Common questions (3 results)

How do I know where my team should begin their learning journey?

To plan a successful learning journey, start with the end in mind. What outcomes does the training need to achieve for your organization? And where is your team now in their storytelling, presentation development and delivery know-how? Each of our courses is designed to help you attain a certain set of learning objectives, which you’ll find in each course overview on this site.

No matter where your team may be, we’d love to help you take their capabilities to the next level. To get you started, send us a note!

Do you offer any discounts on your training?

No, we do not, and here’s why: one of our core principles is to “astonish with value.” So, we put tons of energy, creativity, and innovation into developing and delivering high-quality training products that deliver incredible impact for our customers. Based on the thousands who have completed our training, we promise you’ll have a great learning experience. Most of all, you and your team will enjoy lasting value from the insights learned and capabilities developed.

I’m interested in working at Duarte. Where can I apply?

Awesome! We’re honored you’d want to join us. Check out our open positions to see if there’s one that’s a perfect fit for you.

Communication consulting (3 results)

What consulting services do you offer?

Our Agency works with some of the world’s largest brands to craft strategic communications that inspire action. Our core offerings include:

Strategic planning

Message strategy

Speechwriting

Presentation development

Content consulting

Speaker coaching

Offsites and experiences

Accelerator Lab™

Learn more about our communication consulting.

I have a presentation I need to deliver in the next few weeks. Can you help?

Our Agency is committed to partnering closely with a handful of brands, so our resources are frequently already set aside to support those clients exclusively. That means we may not always have the capacity to take on a quick-turn project out of the blue. So, in those situations we can provide other solutions to help.

For starters, we offer short, facilitator-guided co-creation sessions, called Accelerator Lab™, to help you get you started or unstuck in building your presentation. Or if you’re looking to ramp up your team’s presentation development skills, you can explore individual and team training. We’ve also got an entire resource library packed full of quick reads and helpful tools designed to increase the impact of the presentations you and your team deliver.

I need help framing my organization’s story. Is that something you can help with?

Storytelling is the heart of all great communications—and it’s the core of our work at Duarte for the world’s top-performing brands. Whether you’re looking for help with your company’s messaging, or for advice on a high-stakes speech, contact us to find out if our Agency team has capacity to work with you on it.

For immediate support, consider one of our short, facilitator-guided co-creation sessions, called Accelerator Lab™. Accelerator Lab™ uses our proven Duarte Method™ to help you develop a powerful narrative for your presentation.

We also offer a slew of support through our training and workshops, books, blog and in our resource library to help you to master the art of storytelling.

Presentations (4 results)

Do you have slide templates I can download?

We’ve built lots of resources to help you and your team sharpen the impact of your next presentation, including:

Multiple templates for creating Slidedocs® – handheld documents which help spread your ideas

Diagrammer® - A free library of over 4,000 customizable presentation diagrams

Or if you’re looking to systemize communications and build a shared presentation language across your entire organization, then a presentation system might be what you’re looking for.

We’re happy to get you started!

I’m stuck and don’t know where to begin in developing my presentation. How can Duarte help?

We’ve got you. From our free presentation templates to our blog and tips on our YouTube channel, Duarte offers numerous paths to help you develop your presentation.

To learn how to build crowd-pleasing presentations from beginning to end, take one of our workshops or online courses. Or if you want to work closely with one of our presentation experts, our Accelerator Lab™ might be the best place to start.

Still unsure where to begin? We’d be happy to help. Send us the specific issue you’re struggling with, so we can guide you to the right solution for your needs.

How can I become a better presenter and speaker?

We’ve transformed thousands of speakers, and we’d love to help you up-level your performance, too. If you’ve got a chunk of time to invest in developing foundational skills (whether that’s a day, a week or more), explore our Speaker Coaching packages and our training workshops.

But if you’re pressed for time and looking for a quick tip or two, check out our blog—search for “delivery” and you’ll find many articles that could fit your need. If you want to hear directly from our speaker coaches and other Duarte communication experts, our YouTube channel is packed with videos on public speaking techniques for all levels of speakers. No matter where you’re starting, we’re here to help and cheer you on!

We have a big event coming up and need help with presentations. Is that something you can do?

Presentations are in our bones, and we’d love to help you with yours! We offer many services. Which one’s right for you?

If you need support from all angles, like writing and designing the presentation or prepping your event speakers, our consulting services teams are the experts who can help from start to finish.

If you need help getting beyond the blank page—or need to create greater alignment around your existing narrative—our Accelerator Lab™ is perfect to get you started.

To build your speakers’ presentation skills before the event, our training workshops and Speaker Coaching packages can get you or your team prepared to put on a great performance

If you’re still not sure where to start, send us a note. We can point you in the right direction.

Speaker coaching (5 results)

What types of speaker coaching engagements do you provide?

Confident and engaging delivery is an essential component of every presentation. Through our Executive Speaker Coaching you and your team can become more comfortable, dynamic, and empathetic in your delivery.

We offer live online Speaker Coaching based on your unique needs:

Rehearse: Best for speakers who have content ready to go and want to prepare for an upcoming presentation

Refine: Ideal for speakers who may not have an immediate presentation but want to improve their skills

Transform: Tailored for those who are looking to completely transform how they show up as a speaker over time

Read more about our Speaker Coaching services here.

Can I reserve a specific speaker coach?

Can I reserve a specific speaker coach?

Each of our speaker coaches has been fully trained in the Duarte Method™ and brings proven experience in transforming speakers, including leaders from some of the world’s top brands across a range of industries. We seek to match you with the right coach for your goals and needs, though specific coaches are typically not reserved.

I’m already an experienced speaker, can I benefit from working with a speaker coach?

Absolutely! Our executive speaker coaches have worked with seasoned speakers from the world’s leading brands. So, no matter how many presentations you’ve given (or how few), our coaching is designed to meet you where you’re at to help you improve.

What level of speakers do you consult with?

We consult with every level of speaker, from beginners all the way through seasoned mainstage keynote presenters, and from individual contributors to C-suite executives. Even if English isn’t your first language, we can help you become more comfortable and confident delivering information to your most important audiences.

How long are typical coaching engagements?

A Speaker Coaching engagement will vary in length based on the level of development the speaker needs. Typically, engagements last one month for Rehearse packages, three months for Refine, and up to six months for Transform.

Training and workshops (8 results)

Do you provide training for teams or entire organizations?

Absolutely. Team training is our sweet spot. In fact, we’ve seen the Duarte Method™ have a huge impact in enterprise training initiatives that align entire functions — such as sales and marketing — around a common way of working that improves collaboration, increases productivity and speeds time to results. We’ll work with you to create a learning plan that fits your unique organizational needs. Send us a note to get started!

How long are your workshops?

Our workshops vary in length depending on the learning objectives they’re designed to achieve. The most popular workshops are our full-day in-person or two-day live online offerings that bring learners along an interactive and immersive learning journey that leaves them transformed in the end.

To start building power skills, explore these workshops to see which will work best for you or your team.

Can’t commit to a full day of training? Let us know—we can talk you through our other offerings that will better fit what your team needs to learn in the time they have.

Can you tailor workshops to my team’s specific needs?

Yes. Both our public and corporate workshops have the same curriculum, but our corporate workshops can be adapted to your organization’s specific learning goals. When you purchase a corporate workshop, a Duarte facilitator will host a pre-consultation call to better understand your team’s working dynamics and learning needs and answer your questions. This will help our facilitator better prepare for your session and give you a better sense of what you can expect from the experience.

Public workshops are purchased on an individual basis and have learners attending from many different companies. Those sessions are based on our standard curriculum, with no customization.

Still have questions? Contact us and we can talk further about how Duarte can support your team’s transformational learning journey.

Do you offer in-person training?

Yes. But we primarily offer in-person training to teams and organizations who have purchased a corporate workshop. Those private corporate workshops are typically hosted at the customer’s location to create a more intimate learning environment that builds skills while bonding the team together. We currently have limited in-person public workshops.

Most of our workshops (whether corporate or public) take place in a live online, instructor-led format via an online collaboration platform, such as Zoom, WebEx, Teams, etc. But they’re not your average online meeting – they're way more engaging, interactive, and fun!

In fact, learners are blown away by how fast the time flies and how much they enjoy our live online training. We also offer some of our best-selling courses in a self-paced on-demand learning format that’s equally engaging and effective.

Please contact us with your in-person training requests. Our facilitators would love to work with your team!

Can I purchase training with a credit card?

You bet! We accept credit card payment for seats in any public workshop or on-demand course purchased from our website. Was there a particular training you had in mind? Explore our product catalog to find the training that’s right for you.

I have a workshop coming up, can I cancel?

We get it — schedules change. We don’t offer cancellations if you’ve purchased a seat in a public workshop. But we’re happy to extend a one-time transfer of your purchase to a different workshop in the same calendar year. Or you can transfer your current seat to a new participant.

Reach out to AcademyHelp@duarte.com> to get the process started.

What about on-demand courses? Can I cancel, or get a refund, after purchase?

We don’t offer cancellations or refunds after you’ve purchased an on-demand course. If you have concerns about the course or questions once you’ve accessed the content, you can contact AcademyHelp@duarte.com for assistance.

Is your training accessible to learners who have disabilities?

Our offerings are built to transform the way people communicate, and we want every learner to receive that benefit. So, we devote significant time, resources, and internal education to make our Academy offerings inclusive and equitable, including moving toward adherence to WCAG 2.1 A and AA standards. You can read our current accessibility statement here.

Creating accessible learning is a commitment we take seriously to ensure all learners get the best experience possible. If you or your team requires accessible accommodations, please contact AcademyHelp@duarte.com for assistance.

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